Managers are often left alone with difficult situations: a conflict in the team, a conversation about performance, someone who is visibly under strain. Peer case consultation gives them a fixed group in which they work through such cases with other managers – following a clear procedure. The measure runs all year.
How does a case consultation work?
One person brings a case, one moderates, the others advise. The procedure is fixed: assign roles, describe the case, formulate a key question, choose a method, advise, close. A widely used description comes from Kim-Oliver Tietze (“Kollegiale Beratung”). A session takes about an hour. At the end, the case presenter decides what to take away.
Who should be in a group?
Four to seven managers who do not report directly to one another. Only then does everyone speak openly. Confidentiality is a must: cases and names stay in the group.
What does it cost?
Mainly time, about one hour a month. If you want support for the start, you will find moderators for the first sessions in the marketplace.
How to put it in place
- 1Form a group of four to seven managers, if possible not in a direct reporting line to each other
- 2Agree a fixed date, for example one hour once a month
- 3Set the procedure: assign roles, describe the case, key question, choose a method, advise, close
- 4Agree confidentiality: cases and names stay in the group
What you need
- Effort
- under 30 min
- Cost
- Free
- Duration
- Ongoing, about once a month
- Setup
- 120 min
- ✓ Specific help for real cases from everyday leadership
- ✓ Managers are not left alone with difficult situations
- ✓ Costs mainly time, no fees
- ✓ A fixed procedure keeps the session short and confidential
Adopt it for your company
One click — and the measure sits ready in your plan. Guided step by step, no lengthy setup.
ÜbernehmenZahlt ein auf
Handlungsfeld
Passender Anlass
Passende Best Practices
Nicht sicher, wo ihr anfangen sollt? Selbstcheck →